If you are not yet a customer and would like to ask a question, please contact our pre-sales team via our contact us page where you can contact our customer service team.
This page is for Technical Support. Support is available via knowledgebase articles and one on one ticketed support.
The Coupon Code Plugin Manual – This manual contains a guide for all pages, features and functions within Coupon Code Plugin.
To check on an existing ticket, please click here.
Our support team are standing by, ready to assist you. To be able to contact our technical support team, you must have an account as you will need to login to open a support ticket. When a member of our team replies to your ticket, an e-mail will be sent to you containing the reply. You can then reply to the e-mail to add your reply to the support ticket.
When requesting support please:
1) Check our Plugin Manual
2) Complete our Troubleshooting Tips (as most questions and issues are answered within these).
3) Provide all requested information (this helps us to replicate your reported issue).
4) Provide full details of the issue you are facing as well as detailed instructions as to how to replicate the issue.