On this page we will list all of the errors that you may experience when using Coupon Code Elite. This page will be constantly updated.
Fatal Error – This can come in many forms and some hosts will not display the actual error message that occurred. Please check your error log on your hosting account to see what the exact error is.
IonCube needs to be installed by the admin – This error means that your host does not have IonCube which is used to load some Coupon Code Elite files securely. To install IonCube, it only needs a couple of lines within a php.ini file to tell the server how to load the files. Do not worry, we install IonCube for any customers who need it absolutely free of charge. Simply click here to order an IonCube install and our team will complete it as soon as possible which is usually within 24-48 hours.
Are you getting an error that is not listed here? Please contact our support team who will be more than happy to assist you.
If you are getting an error that is preventing you from accessing your site or properly viewing it, please connect to your website via ftp and delete the couponcodeelite folder found in wp-content/plugins. This will remove Coupon Code Elite and you should be able to continue using your website without seeing any errors. You can then contact our support team who will be more than happy to address the issue for you.